Business Tips

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Unified Communications: Unified Messaging

One of the core components of unified communications (UC) is a strong unified messaging (UM) system. In the context of a UC suite, unified messaging refers to a single interface for emails, voice messages, faxes, and SMS text messages. Teams can streamline workflow and access various communication formats on the go through a single app […]

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Unified Communications: What You Should Know

Business owners have a wealth of communication tools at their disposal—in fact, maybe too many. Systems and software that enable teams to work together may be great as stand-alone products, but integrating individual systems into a cohesive whole can be frustrating. That’s where unified communications (UC) comes in. What Is Unified Communications? Unified communications refers […]

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A Storm’s Coming. Is Your Business Prepared?

Over the last decade, the frequency and devastating strength of hurricanes has increased dramatically. The biggest, most destructive storms—like Hurricane Harvey, Hurricane Irma, and Hurricane Sandy—cost billions in residential and commercial property damage. In fact, when you combine the damage costs from the hurricanes in 2012 and 2017, it amounts to $273.2 billion. And according […]

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VoIP vs. Landline Phones

As a business owner, you have dozens of choices to make every day—including which phone service is best for your company. We’ve listed some facts about Voice over Internet Protocol (VoIP) and landline phones to help you make the right choice for your business. How Landlines and VoIP Service Work When a customer dials your […]

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Everything You Need to Know about Cloud Computing

Cloud computing sounds complicated, but it’s really just a buzzword for services—most commonly web-based software—delivered over the internet. Cloud technology offloads the processing and work of the service to off-site computers rather than the computers in your office. For example, when you sign in to a web-based email app like Gmail, that app is running […]

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5 Questions That Will Help You Design a Home Office

You’re ready to design your perfect home office. Maybe you just started a new job where you’ll be able to telecommute regularly. Or perhaps you’ve decided to take the plunge and start your own business or freelance career. Whatever the reason, creating the right kind of space can reduce distractions, boost productivity, and decrease stress. […]

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What Is Dedicated Internet Access and Is It Right for Your Business?

Not all internet access is created equal. For example, personal web browsing and streaming suffers little consequence if you share your internet connection with your neighbors. But if your company’s services require internet for mission-critical applications such as video conferencing, chatting, or your business network hosts dozens of users, splitting your internet bandwidth can undermine […]

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Toll Fraud and How to Protect Your VoIP Network

If you’re a business owner, you’re likely already familiar with Voice over Internet Protocol (VoIP) phone services such as Frontier AnyWare. The perks of VoIP—like rich features, convenient scaling, and low prices—exist because VoIP takes analog phone signals (your voice into a receiver) and converts that sound into digital information for delivery across the internet. […]

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Hello, Business Continuity. Goodbye, Downtime.

Seventy-five percent of small businesses operate without a disaster recovery plan. That might be hard to believe, but it’s true. And only half back up portions of their data. That’s risky. Luckily, more businesses are taking the potential of an unexpected event seriously. As more connected devices enter the workplace and data sharing across networks […]

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Our Webinar Is Your Start to a Healthier I.T. Network

Your I.T. network is the core of your enterprise. That’s why it’s important to keep it healthy. But how do you do that? It’s easy with the right solutions. Watch our on-demand webinar hosted by Lisa Partridge of Frontier Communications and featuring telecom technology expert Warren Whitlock to hear more about topics like: Establishing an […]

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